Jusco introduces priority cashier lane
I was at 2 different Jusco department stores where I observed this thing called a Priority Cashier Lane at the supermarket section:-
I was impressed because what this lane does is give priority to people who are disabled, pregnant women and senior citizens. I think it is very commendable of Jusco to recognise that these category of people should not have to wait in queue and that they should get priority service.
I have not seen how it works. At both times, there were no people from these 3 categories present and so the cashier counter was serving “normal” customers. I would like to know though, if it works and if they implement it i.e. whether if a pregnant lady was to join the queue with 2 trolley loads of groceries, will they give her preferential treatment to allow her to jump queue even though there are 3 people with 2 items each in hand? Technically they should but I wonder what it’ll be like in practice.
Cynicism aside, kudos to Jusco!
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Wheelchair users and senior citizens are still made to wait in the queue at Jusco Taman Maluri the last time I was waiting in line at the priority lane. The cashier chose to ignore us even though we were as visible as we could be. Now I just look for any counter with less people.
This is excellent! But how come I don’t see a logo for woman with kids/babies??
I’m waiting for them to have this in Jusco Penang as well.
I was just at the Jusco supermarket near my house but I didn’t see this priority lane…